Leave e-mail messages on your e-mail server

Microsoft Office Outlook
When you retrieve e-mail messages from a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) e-mail account, the messages are deleted from the e-mail server by default after they are downloaded to your computer. For many people, this works great.

However, if you want to check your e-mail from multiple computers, you must configure Outlook to not delete the messages on your e-mail server. This scenario is most common for people who want to check their home Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) e-mail account from work and download the messages for permanent storage on their home computer.

When you leave messages on your e-mail server, you can choose from several options to delete your messages. To make your choice, you need to consider several factors about your e-mail usage, such as how long you want the messages to be accessible from multiple computers and the storage limits imposed by your e-mail server administrator. If you exceed your storage limit, you might be unable to receive new messages or might be charged additional fees. Typically, it is best to have one computer set to the default setting that doesn't leave e-mail messages on the e-mail server. When you use the computer to retrieve your e-mail messages, they are downloaded and deleted from the e-mail server. If you choose not to do this, Outlook allows you to select a time duration for leaving e-mail messages on the server.

1. On the Tools menu, click E-mail Accounts.
2. Click View or change existing e-mail accounts, and then click Next.
3. Select your ISP account, and then click Change.
4. Click More Settings.
5. Click the Advanced tab, and under Delivery, select the Leave a copy of messages on the server check box.
6. Select one of the following options:
* Remove from server after x days E-mail messages are downloaded to your computer but remain on the e-mail server for the number of days that you specify. This is the most common setting for people who want to read their messages at work but also download them for permanent storage on their home computer. We recommend that you choose the smallest number of days that suits your needs. The longer you leave messages on your e-mail server, the greater the risk of exceeding your mailbox size quota.
* Remove from server when deleted from 'Deleted Items' E-mail messages are downloaded to your computer but also remain on the e-mail server indefinitely until you delete the e-mail message in Outlook and empty the Deleted Items folder. Just deleting the message doesn't remove the message from the e-mail server.

If you do not select either check box, messages are left on the server indefinitely. You can eventually exceed your mailbox quota, unless you connect to the e-mail server from another computer that has Outlook configured to remove messages from the e-mail server.
7. Click OK, and then click Finish.

Outlook Express
POP3 servers by default store e-mail on the server only until you download them into your mail client. As soon as a message is downloaded, the client tells the server the message has been received and the server copy should be deleted. Outlook Express follows this default behavior, but also gives you the option to "leave a copy of messages on server".
Tip

Tip: If you wish to keep a copy of messages on your POP3 mail server, you can do so by accessing the account's Advanced Properties page:
1.On the Outlook Express Tools menu, click Accounts.

2.Click the Mail tab, and then double-click your e-mail account.

3.Click the Advanced tab.

4.Check the box labeled "Leave a copy of messages on server." Doing this activates two clean-up options:
•If desired, check the box to "Remove from server after 5 days." You may change this to any number between 1 and 100.
•If desired, check the box to "Remove from server when deleted from ‘Deleted Items.'"

Be careful using this option! Most ISPs limit the size of your POP3 mailbox. Saving messages on the server can cause your mailbox to become full very quickly, and so you might not receive important messages until you delete the server copies.
Leave e-mail messages on your e-mail server Leave e-mail messages on your e-mail server Reviewed by Unknown on 11:15:00 AM Rating: 5

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